Marketing, Advertising & Research Services · Indirect
Monitoring · monthly
Procurement Category Intelligence

Mystery Shopping Services

Overview
Market size
$2.1B
global, USD
CAGR
7.5%
base to forecast
Buyer power
-1.8
supplier-favoured
Suppliers
5
tracked players
Signals
12
monitored

Market outlook

2031$3.0B

What changed

Demand by region

North America demand40%
Europe demand30%
Asia Pacific demand18%
Latin America demand7%
Rest of world demand5%
share of global demandtotal 100%

Cost drivers

Shopper compensation and reimbursements45%
Platform technology and dashboard maintenance20%
Project management and quality assurance labor15%
Corporate overhead and administrative costs12%
Data analytics and client reporting8%
share of delivered cost (analyst estimate)

Supplier watchlist

5 tracked