Technology & Telecommunications

CRM Software: Market Size, Growth & Forecast to 2030

The CRM Software market is valued at about $113 billion (2026) and is projected to grow at a 12.4% CAGR through 2030. The largest cost driver is Human Capital and Engineering Payroll (50% of spend). North America leads demand at 45%.

Market size
$113.0 bn (2026)
CAGR to 2030
+12.4%
Buyer power
Favours buyers
Tracked suppliers
150

Projected market growth to 2030

Market size index, 2026 = 100, at the 12.4% CAGR.

1791531261001002026112.42027126.320281422029159.62030179.42031

Cost structure

Human Capital and Engineering Payroll
50%
Cloud Infrastructure and IaaS Hosting Fees
25%
Sales and Marketing Customer Acquisition
15%
Technical Support and Customer Success Operations
10%

Regional demand split

North America demand
45%
Europe demand
25%
Asia Pacific demand
18%
Latin America demand
7%
Rest of world demand
5%

Key suppliers

SalesforceOracleMicrosoftAdobeSAP
Read the full CRM Software report →

Claight market analysis of proprietary and public data. Full report: /category-intelligence/crm-software