Technology & Telecommunications · Indirect
Monitoring · monthly
Procurement Category Intelligence

CRM Software

Overview
Market size
$78
global, USD
CAGR
11.8%
base to forecast
Buyer power
-2.4
supplier-favoured
Suppliers
5
tracked players
Signals
12
1 high severity

Market outlook

2031$136

What changed

Demand by region

North America demand45%
Europe demand25%
Asia Pacific demand18%
Latin America demand7%
Rest of world demand5%
share of global demandtotal 100%

Cost drivers

Human Capital and Engineering Payroll50%
Cloud Infrastructure and IaaS Hosting Fees25%
Sales and Marketing Customer Acquisition15%
Technical Support and Customer Success Operations10%
share of delivered cost (analyst estimate)

Supplier watchlist

5 tracked