Finance & Professional Services

Outsourced Sales Services: Market Size, Growth & Forecast to 2030

The Outsourced Sales Services market is valued at about $11.4 billion (2026) and is projected to grow at a 8% CAGR through 2030. The largest cost driver is Personnel Salaries and Benefits (65% of spend). North America leads demand at 42%.

Market size
$11.4 bn (2026)
CAGR to 2030
+8%
Buyer power
Favours buyers
Tracked suppliers
450
Projected market growth (index, 2026 = 100)
Base year 2026
Official data · Claight projectionForecast
Market size index, 2026 = 100, at the 8% CAGR.
Forecast
2026
2027
2028
2029
2030
2031
2026 base: 1002031 est: 147

Cost structure

Personnel Salaries and Benefits
65%
Sales Technology and CRM Licenses
15%
Data Enrichment and Lead Intelligence
10%
Facilities and Overhead
5%
Travel and Client Entertainment
5%

Regional demand split

North America demand
42%
Europe demand
28%
Asia Pacific demand
20%
Latin America demand
5%
Rest of world demand
5%

Key suppliers

TTEC Holdings Inc.MarketStarCIENCE TechnologiesSales Focus Inc.Alorica Inc.Martal Group
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Claight market analysis of proprietary and public data. Full report: /category-intelligence/outsourced-sales-services