Finance & Professional Services · Indirect
Monitoring · monthlyProcurement Category Intelligence
Telephone Market Research Services
Overview
Market size
$19
global, USD
CAGR
5.5%
base to forecast
Buyer power
-0.5
supplier-favoured
Suppliers
6
tracked players
Signals
12
monitored
Market outlook
2031$25
What changed
Demand by region
North America demand40%
Europe demand30%
Asia Pacific demand20%
Rest of world demand10%
share of global demandtotal 100%
Cost drivers
Call center interviewer labor and benefits45%
Telephony, CATI software licenses, and IT infrastructure20%
Data cleaning, advanced analytics, and professional oversight15%
Target sample procurement and respondent incentives12%
Facilities overhead and administrative expenses8%
share of delivered cost (analyst estimate)