Engineering, Research & Technical Services · Indirect
Monitoring · monthly
Procurement Category Intelligence

IT Support Services

Overview
Market size
$6.0B
global, USD
CAGR
4.7%
base to forecast
Buyer power
-2.0
supplier-favoured
Suppliers
6
tracked players
Signals
12
6 high severity

Market outlook

2031$7.5B

What changed

Demand by region

North America demand40%
Europe demand28%
Asia Pacific demand22%
Rest of world demand10%
share of global demandtotal 100%

Cost drivers

Labor (Salaries and Benefits)65%
Facilities and Infrastructure12%
Software Licences and ITSM Tools10%
Training and Certifications8%
Travel and Overhead5%
share of delivered cost (analyst estimate)

Supplier watchlist

6 tracked